Database Admin

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http://dba.fyicenter.com/jobs/99899566_Database_Admin.html
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Date: 10-Dec-2008



Database Admin

Job Responsibilities:

This position is responsible for maintaining an Enterprise
implementation of Remedy 7.0 for the ITIL service management
processes. This includes supporting developers, business analysts and
customers to configure implement and integrate the Remedy application
to support the business needs. The ideal candidate will have 5+ years
Remedy administration experience including experience in a CMMI level
3+ organizations. Position level is dependent on candidate’s level of
experience.

* Maintain stable operation of the BMC Remedy ITSM systems and CMDB. *
Maintain resilient Remedy infrastructure, resolve issues related to
out of the box functionality and provide customer support. *
Responsible for system configuration data and any changes to the
system requiring systems administrative access. * Coordinate/perform
major system upgrades * Install/Upgrade software and application
software * Maintain system configuration data within all applications
in the ITSM suite (HD, AM, CM, SLA) * Import data from other sources
into Remedy. * Create Login access for individual users and groups *
License management for all BMC Remedy products * Work with Procurement
for License key management * User license management (fixed and
floating)

Qualifications:

* Bachelor's Degree in Computer Science or Business Administration or
related discipline * BMC training for ITSM preferred. * Remedy 7.0
required



Thank you,
DBA FYI Center
http://dba.fyicenter.com/